We support you!

Customer satisfaction is our main objective.The closer to the customer, the faster the service and the solution.
This is our claim to us. Your satisfaction is our goal.

Product service/ Customer service

Service Hotline

+49 3641  77 7192+49 3641  77 7449service@analytik-jena.com


Service form


Service form

  • Device is defect
  • Questions about devices and possible applications
  • Technical inquiry
  • Problems with existing application
  • Reclamation

  • Reclamation Consumables/Spare Parts
  • Questions about invoices
  • Invoice reminders
  • Delivery inquiries
  • Wrong/defect deliveries
  • Workshop certificate

  • A complaint about Processing time
  • Other

We will contact you shortly!