Application Support

Application Support

All-round support
We are proud to be able to provide the most reliable and precise instruments, yet we understand that perfect customer satisfaction is only possible by bringing hardware, software and application know-how together. Our application specialists are always prepared to discuss your individual application needs.
A strong team of application specialists is ready to help you with all of your application questions. You will be consulted based on your specific requirements, trained after the installation and further supported after purchase of the equipment.

We offer a wide range of application services, including:

  • Expert advice on analytical methods and technologies
  • Realization and optimization of your individual applications
  • Method development — tailored to your needs
  • An extensive training program with workshops, seminars, user trainings
  • Product road shows

We are also glad to organize individual application trainings for you, designed especially to your needs. Send us your request — preferably by e-mail

We always guarantee an optimum service with our worldwide qualified personnel. Anytime. Anywhere.
Please contact us.

Application Support

Customer Feedback

"In the future we will be able to perform ten times the number of tests at the same cost. With regard to screening materials in particular, which are costly to produce, we can save considerable quantities and time as well."

Dr. Martin Bechem, Molecular Screening Technology, Bayer AG